Multichain ManagementHow to Recover EOS Account with Ethereum Private KeyHow to modify the BTC wallet path when importing?How to Create an EOS WalletHow to switch the Bitcoin address type?How do I set the Bitcoin child address?How to set OP_RETURN for each BTC transaction?How to Purchase EOS Resources?What is the Purpose of Purchasing Resources?
Backup & RestoreHow to import private key / Keystore?How to backup the mnemonic?What should I do if I get an error when I import a mnemonic / private key?What if my tokens disappear after importing my wallet?
Asset ManagementWhy are there risk reminders on selected tokens?Why are some tokens marked as _UNKNOWN?Why Some Tokens Do Not Show Prices in the Wallet Page?Why can’t I locate a token when searching the name of the token?How to submit Token information to imToken?Which tokens are supported by imToken?
Transfer & ReceiveWhy BTC transaction pending？What should I do if I transfer to a wrong address?What if imToken can't receive my assets?What if I received a transaction notification but the token does not display?What if the transfer is successful but the other party did not receive it?What if the transfer is unsuccessful?Faulty Operation: ETC transfer into imTokenTransaction failed but the fee was still be deducted.
SecurityWhat if I forgot my password?Why is it so important to backup Mnemonic phrases?How do I use Mnemonic phrase safely?How do I use Keystore safely?How do I prevent theft of assets?How do I prevent the loss of token?What if you found a transaction that was not made by you in imToken?Private key lost, wallet stolen, can I ask to freeze account?What if my Mnemonic phrase is leaked or lost?