Multichain ManagementHow To freeze and unfreeze？How to Create an EOS WalletHow do I transfer EOS tokens from my ETH address?How to switch the Bitcoin address type?How to Purchase EOS Resources?EOS Block Producers Voting GuideToken Authorization
Backup & RestoreHow to backup the mnemonic?How to import private key / Keystore?What if my tokens disappear after importing my wallet?What should I do if I get an error when I import a mnemonic / private key?
Asset ManagementWhich tokens are supported by imToken?Why can’t I find a token when searching its name?Why Some Tokens Do Not Show Prices in the Wallet Page?Why are there risk reminders on selected tokens?Why are some tokens marked as _UNKNOWN?How to submit Token information to imToken?
Transfer & ReceiveCKB transfers FAQTransfer/receive FAQ about BCHWhat if the transfer is unsuccessful?What if the transfer is successful but the other party did not receive it?What should I do if I transfer to a wrong address?What if imToken can't receive my assets?What if I received a transaction notification but the token does not display?Transaction failed but the fee was still be deducted.What should I do if I sent a token that is not supported by imToken?
SecurityWhy it is so important to backup mnemonic phrases?What should I do if my wallet is stolen?What if I forgot my password?
Download & UpdateHow to download imToken safely?